FAQ’s.
Questions? We’re here to help! Feel free to get in touch but in the meantime here are a selection of FAQ’s by customers just like you.
We are 2 miles East of J43 along the A69 – just before you enter Warwick on Eden (detailed directions can be found here).
In winter it is 0900 to 1600 (last booking at 1500) and in the summer 0800 to 2100 (last booking at 2000). These times will change with the seasons so keep an eye on the website for updates.
The field has 1.8m high tornado wire surrounding the paddock. However, there is no fencing dug in to the ground.
In each booking you are allowed up to 7 dogs and there is parking for 3 cars. (If you would like a group booking please contact us and we can discuss the details).
£10 for up to 2 dogs and £1 thereafter up to 7 dogs, so 3 dogs is £11, 4 dogs is £12 etc.
From time to time there are sheep grazing in the field adjacent to the paddock and there is a footpath that runs through this field although walkers are encouraged to keep their dogs on leads and it is over 100m away with tall rushes in between.
There is a bin provided in the paddock, please clear up after your dog and place the waste in a secured bag in this bin. These are emptied on a daily basis and collected by a registered waste contractor on a regular basis.
Absolutely! But for the correct number of dogs and cars. If you are bringing children please remember that the toys and equipment are strictly for four legged used only.
Of course! But please contact us at hello@unleashedcarlisle.co.uk to book as we have some specific rules and guidance. You will also require your own insurance to cover you and the dogs whilst using the paddock.
There is a secure car park (with 1.8m high fence and deer gates in and out). It has space for a maximum of three cars. Please do not enter the car park until it has been vacated by the previous user, there are parking spaces outside of the paddock (just beyond the turning into it) where you can wait.
Please do not approach them as this could upset their dog, instead please call us and we will contact them.
There are some parking spaces for the offices which can be used to wait in until the carpark becomes available. These are just beyond the turning into the paddock car park.
If it is 24 hours in advance then we will give you a full refund, if it is less than 24 hours we will give you a 50% refund or if it is due to adverse weather or unforeseen circumstances we will work with you to reschedule or refund. We understand that emergencies also happen, if this is the case, please contact us as soon as possible and we will work with you to reschedule or refund.
Please don’t just turn up, you must book in advance online using this link.
Bookings are set to 50 minutes to allow a buffer between bookings and ensure that we provide a safe, secure and inclusive environment for all users.
Yes, we have an Instagram account and a Facebook account.
We ask that you refrain from smoking at the paddock, if you must vape then please be aware that vape juice is very hazardous to dogs and other wildlife (big and small).
We ask that you refrain from grooming your dogs at the paddock.
Yes, there is a 3m x 3m shelter in the dog field with a bench to rest on. There is water in the dog field with a bowl to drink from and a washdown facility in the car park.
No, we’re afraid that we don’t. The nearest ones are at the Queens pub in Warwick on Eden or Tesco at J43.
Please contact us on hello@unleashedcarlisle.co.uk and we can discuss a bespoke package.
